Protecting your data is at the core of everything we do. We are continuously investing in industry-leading infrastructure to ensure your data is alway secure
- Your data is 100% backed up to multiple online replicas across the globe.
- Our platform is closely monitored 24/7, 365 days of the year, by our highly trained operations team.
- Our proactive support team will ensure you are constantly in the loop – if any customer-impacting situation was to occur.
Protecting the Platform
- Our servers are located within the world’s leading hosting facilities. Access is restricted to authorised staff through a combination of biometric systems and 24/7 onsite security guards.
- The Cognitives Platform is hosted across multiple locations globally to ensure the platform is available (and putting it’s best foot forward) wherever you may be working.
- Redundancy is everything. All of our platform infrastructure including databases, servers and back-end support services have redundancy support systems in place to prevent outages from single points of failure.
- Our scalable infrastructure is designed to be flexible and to provide rapid provisioning in order to support high levels of scale and respond to customer needs.
- Our vigilant operations team leverages enterprise-grade proprietary systems to monitor our platform 24/7 to identify and eliminate any security signs at the first sign.